Right of Withdrawal

Consumers have a fourteen-day right of withdrawal.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day:

  • in the case of a sales contract: on which you or a third party named by you received the goods

To exercise your right of withdrawal, you must inform me,

Ushakova Oleksandra
Königstr. 118
42853 Remscheid
Germany
Email: oleksaykraynka333@gmail.com

of your decision by means of a clear statement (e.g. an email or message).

Effects of Withdrawal

If you withdraw from this contract, I must repay all payments received from you, including delivery costs (except for additional costs), immediately and no later than fourteen days.

You must return the goods immediately, and in any event no later than fourteen days.

You bear the direct costs of returning the goods.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to:

  • contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the customer is decisive
  • contracts for the supply of digital content, if the customer has expressly agreed that performance of the contract will begin before the expiry of the withdrawal period and has confirmed that they thereby lose their right of withdrawal